Turn Every Message
Into a Customer
All From One Inbox
Unify WhatsApp, Messenger and Instagram, automate replies with AI chatbots, run targeted campaigns, and turn conversations into revenue — all from one platform.
No credit card required · 14-day free trial · Official Meta Business APIs
"Can your AI sync WhatsApp Official Cloud API directly into our HubSpot CRM pipeline?"
WhatsApp
Yes! Bi-directional HubSpot OAuth sync enabled. Strategy call booked for 4:30 PM tomorrow.
WhatsApp, Instagram and Messenger messages arrive in one list.
Everything you need to win on every channel
Unified Team Inbox
Every WhatsApp, Messenger and Instagram conversation in one shared inbox with assignments, notes and canned replies.
AI Chatbots
Train chatbots on your own docs and FAQs with RAG, and let AI answer instantly in any language.
No-Code Automation
Build visual workflows that route, tag and reply to messages automatically — no developer needed.
Campaign Messaging
Send personalized WhatsApp campaigns to thousands of contacts with smart throttling.
Contact CRM
Centralize every contact with full conversation history, custom fields, tags and segments.
Customer Engagement
Capture and qualify new contacts automatically, score them, and follow up before they go cold.
E-commerce Sync
Connect your store to sync orders, send cart reminders and confirm deliveries over chat.
Social Scheduling
Plan and publish posts across your social accounts from one content calendar.
Analytics & Reports
Track delivery, open and response rates, agent performance and campaign ROI in real time.
Unified Team Inbox
Every WhatsApp, Messenger and Instagram conversation in one shared inbox with assignments, notes and canned replies.
- WhatsApp, Instagram and Messenger — all in one stream
- Zero context switching with real-time bidirectional syncing
- Assign conversations to teammates or route automatically with AI
- Internal notes and @mentions to collaborate without customer visibility
- Proactive outreach to initiate messaging across any connected channel
Hi! Are there cardiology consultation slots available tomorrow afternoon?
Yes, Sarah! Dr. Elena has openings at 11:00 AM and 3:00 PM. Shall I reserve 3:00 PM for you?
Perfect, book me in for 3:00 PM tomorrow.
Confirmed! You will receive a calendar invite & pre-visit checklist shortly.
AI Chatbots
- Set up an AI chatbot for any channel — it answers using your own knowledge base, not generic guesses
- Automatically hands off to a real person when a conversation needs a human touch
- Outbound AI chatbots can reach out first to follow up on leads, remind about bookings, or re-engage
- Full transparency — always see exactly what the AI said and why
Your AI Only Says What's True
Upload your FAQs, product docs, or connect a live spreadsheet — Omni turns them into answers your AI agent can actually use, instead of making things up.
Zero Guesswork
Your AI agent only answers using verified business context, preventing hallucinated replies.
Real-Time Syncing
Connect live documents or spreadsheets and watch updates sync to your vector store immediately.
Hybrid Knowledge
Combine FAQs, company policies, and product catalogs into a unified knowledge repository.
No-Code Automation
Build visual workflows that route, tag and reply to messages automatically — no developer needed.
Triggers on new WhatsApp customer conversation.
Evaluates pricing and booking inquiries autonomously.
Applies warm_lead CRM tag and updates pipeline.
Dispatches tailored package pricing and registration link.
Inbound message from WhatsApp
10:05 AMAI Auto-Tagged as "warm_lead"
10:06 AMDeal created: $5,400 Value
10:06 AMGoogle Calendar demo scheduled
Tomorrow 3:00 PMContact CRM
- Every contact has a full history — messages, notes, tags, and deals in one place
- Drag deals through a pipeline you fully customize to match your team workflow
- Duplicate contacts are caught and merged automatically to keep leads clean
Campaign Messaging
Send personalized WhatsApp campaigns to thousands of contacts with smart throttling.
Paced, Consent-Aware Sending
Campaigns go out in paced batches instead of all at once, protecting your number's quality rating and your provider's rate limits.
- Batched sending at about 10 messages a second
- Per-channel opt-in checked before every send
- Unsubscribe footer added to email campaigns
Live In-Flight Controls
Pause a running campaign at any time and relaunch it later. Only recipients who haven't been sent to yet are picked up, so nobody gets it twice.
- One-click Pause & Relaunch
- Resumes without re-sending
- Test send to yourself before launch
Non-Blocking Queue Pipeline
A two-tier background queue dispatches large campaigns without slowing down live conversations in the inbox.
- Background queues that never block the inbox
- Per-recipient status: sent, delivered, read, failed
- Replies land in the shared inbox
Let Customers Book Time
With You, Automatically
- Share a simple public link — no back-and-forth scheduling required
- Syncs with Google Calendar automatically to prevent double-bookings
- Video links (Zoom, Google Meet, Microsoft Teams) attached to every booking
E-commerce Sync
- Connect your Shopify or WooCommerce store in just a single click
- Trigger automated abandoned checkout messages offering recovery coupons
- Resolve order status, tracking, and delivery queries instantly with RAG AI agents
Coupon Code
SAVE10
Cart Recovered
Revenue saved: $145.00
Simple Pricing. Start Free.
Choose the right plan for your business. Transparent tiers, zero hidden fees, and localized multi-currency billing.
Free
Everything you need to launch your first channel and test the waters.
Included Capabilities
- 1 WhatsApp number
- 2 inbox agents
- 1 AI chatbot + 1 knowledge base
- Shared team inbox
- Community support
Starter
For solo founders and micro teams putting messaging on autopilot.
Included Capabilities
- 2 WhatsApp numbers
- 5 inbox agents
- 10,000 WhatsApp conversations / mo
- 3 AI chatbots + 3 knowledge bases
- Basic automations
- Email support
Growth
For growing teams running multi-channel campaigns and AI support at scale.
Included Capabilities
- Everything in Starter, plus:
- 5 WhatsApp numbers
- 15 inbox agents
- 50,000 WhatsApp conversations / mo
- 10 AI chatbots + 10 knowledge bases
- Advanced automations & workflows
- Full analytics & reporting
- Priority support
Business
Unlimited scale, advanced security and priority support for high-volume teams.
Included Capabilities
- Everything in Growth, plus:
- Unlimited WhatsApp numbers & agents
- Unlimited conversations & campaigns
- Unlimited AI chatbots & knowledge bases
- API access & webhooks
- SSO & advanced security
- Roles, permissions & audit logs
- Dedicated success manager + SLA
All plans include unified omnichannel inbox, AI agents, and campaign broadcasts. Upgrade or change your currency anytime from billing settings.
Frequently Asked Questions
Connect WhatsApp Business, Facebook Messenger and Instagram DMs into one inbox — all from a single dashboard.
Yes — Omni connects through the official Meta WhatsApp Cloud API. Our guided setup walks you through it in minutes.
Yes. The Free plan is free forever with no credit card required, and the Starter plan includes a 14-day free trial, so you can try everything before you pay.
Yes. Train chatbots on your own documents, FAQs and product catalog using RAG so answers are accurate and on-brand.
We use end-to-end encryption, role-based access and are fully GDPR compliant. We never sell or share your data.
Ready to win every conversation?
Start turning conversations into revenue — free for 14 days, no credit card required.
No Credit Card Required • Instant Setup
Social Scheduling
Plan and publish posts across your social accounts from one content calendar.
Text Posts
Share thought-leadership articles, status updates, and announcement commentary across LinkedIn and Facebook.
Image Posts
Publish single-photo highlights and multi-image carousel slides natively to Instagram, Facebook, and LinkedIn.
Video Posts
Broadcast widescreen and square product walkthroughs, webinars, and customer story videos seamlessly.
Short Videos & Reels
Auto-publish vertical 9:16 reels and viral clips directly to Instagram Reels and TikTok with sound and hashtag sync.