Turn Every Property Enquiry Into a Site Visit
We build your property website, then Omni replies to every enquiry from your ads, website, WhatsApp, Instagram and Messenger in seconds, sends the brochure, qualifies the buyer, takes the site-visit request and keeps following up until they’re ready.
- Instant replyEvery enquiry answered in seconds, 24/7
- Qualified leadsBudget, area & timeline captured for you
- Site visitsRequested on WhatsApp, confirmed by your agent
For agents, brokers, developers and rental teams. Website, WhatsApp and lead follow-up, set up for you.
Product simulation · example agency
More site visits. Less chasing leads.
Watch a buyer find a home on your website, get the brochure on WhatsApp, have every question answered and land with the right agent, while your team saves time at every step.
A website that sells · Your listings, open 24/7
Example agency and sample data. Time-saved figures illustrate this example only.
Use case 1 of 9
We build your property website
Listings, project pages and enquiry forms, designed and set up by our team and connected to Omni.
We build a website that turns visitors into enquiries
Portals bury your listings among everyone else’s. Your own website puts your homes, projects and agents first. Send us your listings and brochures, and our team designs and builds it, with an enquiry form and WhatsApp button on every page, all connected to Omni.
- Search by area, budget & beds
- A photo page for every listing
- Project pages & brochures
- Enquiry form on every listing
- WhatsApp button on every page
- Fast on every phone
You send your listings
Use case 2 of 9
Every enquiry in one inbox
Ads, website forms, WhatsApp, Instagram and Messenger, all in one place. No lead lost in someone’s phone.
Every enquiry, from every channel, in one place
Leads come from ads, your website, Instagram, Facebook and the QR code on your site board, and too often they sit on one agent’s phone. With Omni they all arrive in one shared inbox, labelled by where they came from, and nobody waits.
- Ads that open WhatsApp
- Website forms & chat button
- Instagram DMs & Messenger
- QR codes on boards & flyers
- Labelled by source
- Shared by the whole team
Leads come from everywhere
Use case 3 of 9
Instant replies, 24/7
Prices, availability, brochures and location sent in seconds, even at midnight.
Answer every buyer in seconds, even at midnight
Most enquiries arrive after office hours. Omni’s AI assistant answers from your own listings and documents (price, size, availability, fees, payment plans) and sends photos and the location pin. When something needs a person, like price negotiation, it hands the chat to your agent.
- Replies in seconds
- Answers from your documents
- Sends photos & brochures
- Sends the location pin
- Tested privately first
- Hands over when it should
11:52 PM, a buyer asks
Use case 4 of 9
Every buyer qualified
Budget, area, bedrooms and timeline captured on WhatsApp, so agents call the right people first.
Know who’s ready to buy before you pick up the phone
Omni asks your questions on WhatsApp with one-tap answers (buy or rent, budget, area, bedrooms, when), saves every answer to the contact and tags it. Your rule decides the rest: hot leads go straight to an agent, the others get follow-ups.
- One-tap questions
- Answers saved & tagged
- Your own rules
- Hot leads flagged
- Assigned to the right agent
- The rest get nurtured
Questions on WhatsApp, one tap each
Use case 5 of 9
Site visits requested on WhatsApp
Buyers pick a time, your agent confirms, and directions go out automatically.
From “Can I see it?” to a confirmed visit, all on WhatsApp
Buyers pick a day and time in the chat. The request lands in Omni with everything your agent needs, they confirm with one saved reply, and directions and parking details go out automatically. After the visit, Omni asks how it went.
- Buyers pick a time in chat
- Request lands in Omni
- Confirm with a saved reply
- Directions sent automatically
- After-visit feedback
- “Loved it” alerts your agent
The buyer picks a time
Use case 6 of 9
The right agent steps in
Leads routed by project or area, with the whole chat and every answer in front of the agent.
The right agent steps in, with the whole story
Routing rules send each lead to the agent for that project, area or property type. When a buyer asks for a person, the chat goes to your team and the AI steps back. Agents see every answer, document and note, and move deals along your pipeline.
- Routed by project or area
- “Talk to an agent” handover
- Private team notes
- Tags & full history
- Deal pipeline
- Instant notifications
Each lead goes to the right agent
Use case 7 of 9
Follow-ups that never stop
Gentle nudges, after-visit check-ins and new options, sent on time without anyone remembering.
Follow up every lead for months, without lifting a finger
Most buyers aren’t ready on day one. Omni nudges them when they go quiet, invites them to open houses and sends new homes in their budget weeks later, so when they are ready, you’re the agency they message.
- Nudges when leads go quiet
- Open house invites
- New homes in their budget
- Tap-to-reply buttons
- Runs for months
- Agent alerted when they’re back
Day 0: an enquiry, then silence
Use case 8 of 9
New launches reach the right buyers
WhatsApp broadcasts to buyers whose budget and area match, plus social posts for every listing.
Launch a project to exactly the right buyers
Pick buyers by what they told you (3 bed, Riverside, budget range) and send a Meta-approved WhatsApp template with photos and buttons. Opted-out contacts are skipped, replies land in your inbox, and the same launch goes out on Instagram and Facebook.
- Pick buyers who match
- Approved WhatsApp templates
- Opt-outs skipped
- Sent, delivered & read
- Replies in your inbox
- Instagram & Facebook posts
Pick exactly who gets it
Use case 9 of 9
Know what’s working, then grow
Response times, channels and agent workload in one report. Add projects, branches and agents any time.
See what’s working, then grow
See how fast your team replies, which channels bring conversations and how much each agent handles. Add a new project, branch or WhatsApp number, invite agents and run the same playbook everywhere.
- Median first response
- Conversations by channel
- Resolved by agent & AI
- CSV export
- Several numbers & pages
- Invite agents in minutes
See how fast you reply
Built for your kind of real estate business
Selling homes, launching a project, renting apartments or leasing offices: the conversations differ, the problem doesn’t. Pick yours and watch it play.
Skyline Realty
Business account · online
Skyline Realty
Real estate agency · Replies instantly
What Omni does here
- Answers price, size & availability
- Shares the open house times
- Takes the viewing request
- Routes it to the listing agent
Resale and listing enquiries, answered while you’re out showing homes
Property buyers don’t wait. They message the next agency.
Buyers enquire with several agencies at once, often in the evening. The one that answers first, with real information, usually gets the site visit. Same enquiry, two very different nights:
Without Omni
- 9:14 PMBuyer enquires from your ad
- 9:15 PMOffice closed. Nobody sees it
- 9:40 PMBuyer messages two other agencies
- 10:30 AMYou reply. They’ve already booked a visit elsewhere
With your website + Omni
- 9:14 PMBuyer enquires from your ad
- 9:14 PMOmni replies with price & brochure
- 9:16 PMBudget, area & timeline captured
- 9:17 PMSite visit requested. Your agent confirms at 9 AM
An illustration of one evening, not a measured statistic.
What changes for your agency
Everything a real estate team needs, in one setup
A website that turns visitors into enquiries, and Omni to answer, qualify and follow up every one of them. Done with you, not left to you.
Your property website
- ✓Listings & project pages with photos
- ✓Search by area, budget & bedrooms
- ✓Enquiry form on every listing
- ✓WhatsApp button on every page
- ✓Fast and mobile-first
Omni for your team
- ✓One inbox: WhatsApp, Instagram, Messenger & site chat
- ✓AI assistant trained on your listings & documents
- ✓Qualification, routing & follow-up automations
- ✓Broadcasts with approved WhatsApp templates
- ✓Pipeline, notes, tags & reports
Set up with you
- ✓We connect your WhatsApp number & pages
- ✓We load your listings, brochures & FAQs
- ✓We build your first automations
- ✓We train your agents
- ✓Help with Meta’s verification steps
Serious tools for serious buyers’ data
What you get, stated plainly. We’ll share real estate case studies here once our agency customers are ready to talk about their results.
Official WhatsApp Business Platform
Connected through Meta, not an unofficial WhatsApp Web workaround that risks your number.
Instagram & Messenger
Instagram DMs and Facebook Page messages, in the same inbox as WhatsApp.
Built for teams
Administrator and Staff roles, assignments, internal notes and a shared pipeline.
Privacy & data protection
GDPR commitments, a data processing agreement and data deletion on request.
Security
How we protect accounts and buyer data, documented publicly.
99.9% uptime SLA
A published service level agreement.
Questions real estate teams ask us
Stop losing buyers to the agency that replied first.
See the whole setup with your own listings: the website, instant WhatsApp replies, qualification, site visits and follow-ups.
- Official WhatsApp API
- WhatsApp, Instagram & Messenger
- Set up for you