Acceptable Use Policy

Last updated: July 20, 2026

This Acceptable Use Policy ("AUP") sets out the rules that apply to everyone who uses Omni. It is part of, and incorporated into, our Terms of Service. By using the platform, you agree to follow this AUP.

1. Prohibited Content

You may not use the Services to create, upload, send, or store content that is:

• Unlawful, defamatory, harassing, abusive, hateful, or discriminatory;
• Sexually explicit, exploitative, or harmful to minors;
• Fraudulent, deceptive, or misleading;
• Infringing on the intellectual-property, privacy, or other rights of any person; or
• Promoting violence, self-harm, or illegal goods and services.

2. Prohibited Activities

• Sending unsolicited or bulk messages (spam) without valid, documented consent;
• Impersonating any person or organization or misrepresenting your affiliation;
• Distributing malware, phishing links, or other malicious code;
• Attempting to gain unauthorized access to the platform, accounts, or connected systems;
• Probing, scanning, or testing the vulnerability of our systems without authorization;
• Interfering with or disrupting the integrity or performance of the Services; and
• Reselling or providing the Services to third parties except as expressly permitted.

3. Messaging Consent

You are responsible for obtaining and maintaining the opt-in consent required to message your contacts, and for honoring opt-out and unsubscribe requests promptly. See our Anti-Spam & Messaging Policy for details.

4. Third-Party Platform Rules

Messaging through WhatsApp, Messenger, Instagram, and similar channels must comply with those providers' business and commerce policies. Violating those rules can lead to restrictions imposed by the platform on your account and numbers.

5. Fair Use of Resources

You may not use the Services in a way that places an unreasonable or disproportionately large load on our infrastructure or that interferes with other customers' use of the platform.

6. Enforcement

We may investigate suspected violations and may remove content, throttle activity, or suspend or terminate access — with or without notice — where we reasonably believe this policy has been breached or to protect the Services and other users.

7. Reporting Abuse

To report a violation of this policy, contact us through our contact page. We take reports seriously and will investigate promptly.

8. Contact Us

If you have questions about this Acceptable Use Policy, we're here to help. Reach our team through our contact page and we will respond as soon as we can.