Terms of Service

Last updated: July 20, 2026

These Terms of Service ("Terms") govern your access to and use of Omni and its related websites, applications, and services (the "Services"). By creating an account or using the Services, you agree to these Terms.

1. Eligibility and Accounts

You must be at least 18 years old and able to form a binding contract to use the Services. You are responsible for the accuracy of your account information, for keeping your credentials secure, and for all activity that occurs under your account.

2. Your Content

You retain ownership of the content and data you submit to the Services. You grant us a limited license to host, process, and transmit that content solely to provide and improve the Services. You are responsible for your content and for ensuring you have the rights and consents needed to use it.

3. Acceptable Use

You agree to use the Services lawfully and in accordance with our Acceptable Use Policy and Anti-Spam Policy. You will not send unsolicited messages, infringe others' rights, or attempt to disrupt or gain unauthorized access to the Services.

4. Subscriptions, Fees, and Taxes

Paid plans are billed in advance on a recurring basis and renew automatically until cancelled. Fees are exclusive of taxes, which you are responsible for where applicable. Cancellations and refunds are handled under our Refund & Cancellation Policy.

5. Third-Party Platforms and Services

The Services integrate with third-party platforms such as WhatsApp, Messenger, Instagram, and payment providers. Your use of those platforms is governed by their own terms and policies, and Omni is not responsible for their availability or actions.

6. Service Availability

We work to keep the Services available and reliable, as described in our Service Level Agreement. We may modify, suspend, or discontinue features from time to time, and will give reasonable notice of material changes where practical.

7. Intellectual Property

The Services, including all software, design, and content we provide, are owned by us or our licensors and protected by intellectual-property laws. Except for the rights expressly granted here, no rights are transferred to you.

8. Confidentiality

Each party may access confidential information of the other. Both parties agree to protect such information and use it only as needed to perform under these Terms.

9. Termination

You may stop using the Services at any time. We may suspend or terminate your access if you violate these Terms or if required to protect the Services or other users. Upon termination, your right to use the Services ends and we will handle your data in line with our Privacy Policy.

10. Disclaimers

The Services are provided "as is" and "as available" without warranties of any kind, whether express or implied, to the maximum extent permitted by law.

11. Limitation of Liability

To the fullest extent permitted by law, we will not be liable for indirect, incidental, special, consequential, or punitive damages, and our total liability arising out of the Services is limited to the amounts you paid us in the twelve months preceding the claim.

12. Changes to These Terms

We may update these Terms from time to time. If we make material changes, we will notify you and update the "Last updated" date. Continued use of the Services after changes take effect means you accept the revised Terms.

13. Contact Us

If you have questions about these Terms, we're here to help. Reach our team through our contact page and we will respond as soon as we can.